How to redeem a gift code

A gift code gives you access to the paid content of every course for a set period (one, two, three, six or twelve months), free of charge and without payment details. We hand them out in campaigns or through educational institutions, and they are redeemed in «My account».

For now, all content can be read with a free account and codes cannot be redeemed yet: keep yours until we open subscriptions.

Before redeeming

You need an activated Topos Uranos account. If you do not have one, create it for free in «My account» and activate it with the link we send you by email.
You must not have a current subscription or other current gift access. If you have gift access, redeem the code when it ends.
Each account can redeem only one code in its entire lifetime, and the same email address cannot redeem with two accounts.
If an institution gave you the code, it is only valid for accounts registered with the email address of that institution (for example, your student email). Since the email address of an account cannot be changed from «My account», create the account directly with that address.
Each code is valid within a set period and, sometimes, up to a certain number of uses.

If you received a link

Open the link. It takes you to «My account», and the site stores the code in this browser for three days; our server does not receive it until you redeem it.
If you do not have an account, sign up and activate it from the same browser, within those three days.
If you already have an account, sign in before opening the link. If you sign in afterwards, the code is not kept (so that, on a shared computer, it is not offered to the account of another person) and you will have to type it in by hand.
In «My account», under «Subscription», the code appears already typed in the «Gift code» field. Press «Redeem»: the code is never redeemed on its own.

If you received the code in writing

Go to «My account» (or create your account and activate it).
Under «Subscription», type the code in the «Gift code» field and press «Redeem».
It does not matter whether you type it in upper or lower case, and spaces do not count. In individual codes (twenty characters in groups of four) the hyphens are optional; in campaign codes, such as INSTITUCION-PRIMAVERA2026, type them exactly as they appear.

After redeeming

You will see «Done: you have gift access until…», and your plan will show as «Gift», with the end date.
We send you an email confirming it and, seven days before the end date, a reminder.
The access ends on that date: it is not renewed, it does not turn into a subscription and you are never charged anything. Your progress is kept.
If you want to continue afterwards, you can subscribe. If you subscribe before the end date, billing starts that same day, with no deduction for the gift days you have left: it is best to wait until it ends.

If a message appears

Message	What it means and what to do
That code is not valid. Check that it is spelled correctly.	Check that it is spelled correctly. If it is, the code may not be valid yet or may be paused: ask whoever gave it to you.
That code has expired or has reached its usage limit.	It can no longer be redeemed.
That code is only for accounts with the email address of the institution that issued it.	Create an account with the email address of that institution and redeem the code from it.
A code has already been redeemed with this account or its email address: each person can redeem only one.	Each person can redeem only one.
You already have current gift access: redeem the code when it ends.	Redeem the code when the gift access you have ends.
You have an active subscription: the code can only be redeemed without one.	The code can only be redeemed without a subscription.
Too many attempts. Wait a few minutes before trying again.	Wait a while before trying again.

Conditions

Codes are not sold, and they cannot be resold or transferred for money. We may pause or withdraw a code as long as it has not been redeemed. The full conditions are in the terms and conditions (section «Gift access»), and what data we keep when you redeem, in the privacy policy.